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Accounts Receivable Operational Services

Every time an AR employee leaves, your cash flow stops.

Stop absorbing the cost of turnover, retraining, and operational gaps. Our specialized co-sourcing teams deliver uninterrupted AR execution — from daily collections to year-end close — starting from day one.

Every AR task, covered at every cadence

From daily collections follow-up to annual audit support — choose the tasks that make sense to co-source now, and expand as your needs grow.

Account Reconciliation

Customer Account Reconciliation: Reconcile individual customer accounts to resolve discrepancies and disputes

Unapplied Cash Investigation: Research and resolve unapplied cash and unidentified payments

NSF Check Processing: Process returned checks and coordinate with customers for replacement payments

Collections & Follow-up

Electronic Customer Statement Preparation: Generate and distribute customer statements electronically showing current balances and aging

Collection Call Preparation: Prepare collection call lists and gather supporting documentation for overdue accounts

Payment Plan Monitoring: Track customers on payment plans and follow up on missed payments

Promise-to-Pay Tracking: Monitor and follow up on customer payment commitments

Customer Maintenance

Customer File Updates: Update customer contact information, billing addresses, and payment preferences

Credit Terms Verification: Verify and update customer credit terms and payment conditions

Customer Master Data Maintenance: Maintain accurate customer master file information

Reporting Preparation

AR Aging Analysis: Prepare weekly accounts receivable aging reports for management review

Collection Status Updates: Compile weekly collection activity reports and status updates

Account Reconciliations

✅ Customer Statement Reconciliation

✅ AR Sub-Ledger to GL Reconciliation

✅ Bank Reconciliation Support

Month-End Close Activities

✅ Bad Debt Assessment

✅ Month-End Close Support

✅ Period-End Reporting

Collections Management

✅ Electronic Collection Letter Generation

✅ Collection Agency Preparation

✅ Legal Hold Coordination

Reporting & Analysis

✅ AR Aging Reports

✅ DSO Calculation

✅ Cash Flow Forecasting Support

✅ Credit Application Processing

Collections & Recovery

✅ Collection Agency Coordination

✅ Legal Action SupportAccount Reconciliations

✅ Customer Statement Reconciliation

✅ AR Sub-Ledger to GL Reconciliation

✅ Bank Reconciliation Support

System Maintenance

✅ Customer Data Cleanup

✅ Credit Term Updates

✅ Payment History Analysis

Year-End Close Support

✅ Year-End Processing

✅ Year-End Reporting

Annual Audit Support

✅ External Audit Support

✅ Audit Documentation

✅ Auditor Inquiry Response

Choose the engagement model that fits your organization’s needs

Comprehensive Co-Sourcing

Complete oversight of all AR operations with assigned team leadership and redundant specialist coverage

Modular Task Co-Sourcing

Select individual functions from our service menu to enhance your internal team capacity with reliable backup

Peak Period Reinforcement

Additional resources during high-volume periods including month-end, quarter-end, or year-end with immediate deployment

Special Initiative Support

Dedicated assistance for system migrations, workflow optimization, or backlog elimination with experienced teams